Terms of Service

Last Updated: January 2024

Welcome to Thrive Education. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Thrive Education provides educational resources, study materials, and tutoring services for high school students. Our services include:

• Digital educational materials and workbooks
• Study guides and practice questions
• Educational resources for various subjects
• Online tutoring services

3. User Accounts and Registration

To access certain features of our website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Product Purchases and Payment

4.1 Order Process

When you place an order through our website:

• All orders are subject to acceptance and availability
• We reserve the right to refuse any order
• Prices are subject to change without notice
• Payment must be made at the time of ordering

4.2 Payment Terms

Payment for all products and services must be made in full at the time of purchase. We accept payment through our designated payment processors. All prices are in Australian Dollars (AUD) unless otherwise stated.

4.3 Digital Product Delivery

Digital products will be delivered via email after payment confirmation. You are responsible for:

• Providing a valid email address
• Checking your spam/junk folder
• Downloading and saving the files
• Ensuring you have the necessary software to open the files

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Thrive Education or its content suppliers and is protected by Australian and international copyright laws.

5.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our educational materials for personal, non-commercial purposes only. You may not:

• Reproduce, distribute, or sell our materials
• Modify or create derivative works
• Use our materials for commercial purposes
• Share your login credentials with others

6. Refund and Cancellation Policy

6.1 Digital Products

Due to the digital nature of our products, we generally do not offer refunds once the product has been delivered. However, we may consider refunds in exceptional circumstances such as:

• Technical issues preventing access to the product
• Duplicate purchases
• Product not as described

6.2 Cancellation

Orders may be cancelled before processing begins. Once an order has been processed and the digital product delivered, cancellation is not possible.

7. User Conduct

You agree not to use our website to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to access our website

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices regarding the collection and use of your personal information.

9. Disclaimers and Limitations of Liability

9.1 Educational Content

While we strive to provide accurate and up-to-date educational content, we make no guarantees regarding:

• The accuracy or completeness of our materials
• The suitability of our materials for specific purposes
• Academic outcomes or results
• Compatibility with specific curricula or requirements

9.2 Website Availability

We do not guarantee that our website will be available at all times. We may suspend or discontinue the website or any part of it at any time without notice.

9.3 Limitation of Liability

To the maximum extent permitted by law, Thrive Education shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

10. Indemnification

You agree to indemnify and hold harmless Thrive Education, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Thrive Education regarding your use of our website and services.